Terms and Conditions

Services + Payment Schedules

Consultant shall provide Client with the following services:

• Digital products, consultative calls, consultative services, business development tools

Expectations + Communication

Effective communication is essential for a successful partnership between the Client and Reveriem (the "Consultant"). To ensure clarity and efficiency throughout our engagement, the following communication expectations are established and agreed upon:

Primary Contact

Each Client will be assigned a primary Consultant who will serve as the main point of contact. All inquiries, updates, or concerns should be directed to this primary Consultant.

Response Time

• Consultant to Client: The Consultant shall strive to respond to all Client communications within 24 hours during business days (Monday to Friday, 9 AM to 5 PM EST).

• Client to Consultant: The Client is expected to respond to Consultant communications within 48 hours to ensure the timely progress of the project.

Scheduled Meetings

• Initial Consultation: A 1-hour consultation shall be scheduled at a mutually convenient time to initiate the project.

• Review Meeting: A 30-minute review meeting shall be scheduled following the delivery of the 30+ page PDF custom business strategy guide to discuss any revisions and feedback.

• Additional Meetings: Any additional meetings may be scheduled as necessary, subject to availability and additional charges.

Communication Channels

• Email: The primary method for detailed communication, document sharing, and formal updates.

• Google Meet Calls: Utilized for consultations, review meetings, and urgent matters requiring immediate attention.

Feedback and Revisions

• The Client is encouraged to provide detailed feedback during the review meeting.

• One round of revisions to the custom business strategy guide is included. The Client shall provide feedback for revisions within 7 business days of the review meeting unless otherwise agreed upon.

• In the absence of such notice from the Client, the work or Final Deliverables shall be deemed accepted and approved by the Client 8 business days after delivery to the Client.

Confidentiality

All communications and shared documents are confidential and intended solely for the project. Both the Client and the Consultant agree to maintain this confidentiality.

Professional Conduct

Both the Client and the Consultant agree to communicate respectfully and professionally. Any issues or concerns shall be raised promptly to allow for resolution.

Final Deliverables

Upon completion of the services outlined in this Agreement, Reveriem will provide the Client with the final deliverables as specified. These deliverables will be considered final and any additional revisions, modifications, or alterations requested by the Client post-delivery will incur additional charges. The Client acknowledges that the final deliverables are for their individual use only and may not be distributed, resold, or used for any other purpose without the express written consent of Reveriem. The Client accepts all final deliverables as complete and satisfactory upon receipt.

Consultant maintains the Final Deliverables for up to sixty (60) days after the Final Deliverables are delivered to the Client. The designer is under no obligation to maintain the Final Deliverables beyond this timeframe.

Primary Client Contact

The individual identified below as the Primary Client Contact will serve as the primary point of contact for the Designer unless otherwise communicated to the Designer in writing.

Intellectual Property

Upon completion of services, and expressly subject to full payment of all fees, costs, and expenses due, Consultant hereby assigns to Client all right, title, and interest, including without limitation copyright and other intellectual property rights, in and to the Final Art. Consultant retains personal rights to use the completed project for the purpose of design competitions, future publications, educational purposes, and the marketing of the consultant's business. Where applicable, the client will be given any necessary credit for the usage of the project elements. The designer agrees to reasonably cooperate with the Client and shall execute any additional documents reasonably necessary to evidence such assignment.

Independent Contractor

It is expressly agreed that the Consultant is acting as an independent contractor and not as the Client's employee. Consultant is responsible for all taxes arising from compensation and other amounts paid under this Agreement.

Confidentiality

Parties will treat and hold all information of or relating to this Agreement, the Services provided, and the Parties’ businesses in strict confidence and will not use any of this information except in connection with fulfilling the terms of this Agreement, and, if this Agreement is terminated for whatever reason, Parties will return all such information, including account access information, and any and all copies to the original Party and will remain bound to the Confidentiality provision of this Agreement. Confidential information (herein “Confidential Information”) means information that is of value to its owner and is treated as proprietary or confidential including, but not limited to, intellectual property, inventions, trade secrets or information, financial data or information, speculation, knowledge, general Company data or reports, future business plans, strategies, customer lists and information, client acquisition strategies, advertising campaigns, information regarding executives and employees, and the terms and provisions of this Agreement.

Further, at all times neither Party shall use or disclose any Confidential Information relating in any way to the past, present, or future business affairs, conditions, clients, customers, efforts, employees, financial data, operations, practices, products, processes, properties, sales, or services of or relating in any way to the Company in whatever form to any parties outside of this Agreement.

This Agreement imposes no obligation upon the Parties with respect to any Confidential Information that was possessed before initial business interactions commenced between the Parties; is or becomes a matter of public knowledge through no fault of the receiving Party; is rightfully received from a third party not owing a duty of confidentiality; is disclosed without a duty of confidentiality to a third party by, or with the authorization of the disclosing Party; or is independently developed by either Party without prior knowledge of privileged or confidential information.

Relationships of the Parties

Consultant and any related sub-contractors are not employees, partners, or members of the Client’s company or organization. Consultant has the sole right to control and direct the means, manner, and method by which the services in this Agreement are performed. Consultant has the right to hire assistants, subcontractors, or employees to provide the Client with its Services. Parties are individually and separately responsible for their own business operation and expenses, including securing or paying any licensing fees, insurance, taxes (including FICA), registrations, or permits. The client is not responsible for paying for any benefits, Workers Compensation, insurance, or unemployment fees to Consultant.

Intellectual Property

Consultant retains the ownership of its copyright in any and all designs pursuant to federal copyright law (Chapter 17, Section 201-02, of the United States Code.) Any and all work produced in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by the Consultant. Consultant grants to the Client a nontransferable, non-exclusive, royalty-free license of designs produced with and for Client for the specific purpose of Brand Development. Any unauthorized use of the design, such as using the design for other purposes than those specified herein, will result in additional fees and/or royalty payments to Consultant. Parties own their respective trademarks and intellectual property used in the normal and separate course of their business and agree not to infringe upon or otherwise use each other’s respective intellectual property except in the course of providing Client with its Services.

Any and all work created as a result of Consultant's Services is considered a work for hire and is expressly assigned to and owned by the Client upon creation. Parties own their respective trademarks and intellectual property used in the normal and separate course of their business and agree not to infringe upon or otherwise use each other’s respective intellectual property except in the course of providing Client with its Services.

Fees

Consultant's hourly rate is $300 per hour spent on Client’s Services over the allotted amount of time purchased.

If the Client determines they have additional needs, the Consultant will provide the Client with an invoice with a new project rate for those items. Any additional requests may extend the project's timeline. The Consultant will communicate any extensions of the project timeline pending additional design requests made by the Client.

Late Fees

If Consultant does not receive payment from Client within seven (7) calendar days of any payment date, Client will be charged a late fee of 1.5% of the outstanding amount per each day that Consultant does not receive payment.

Refunds

All sales of services, digital products, guides, ebooks, courses, and consulting calls provided by Reveriem are final and non-refundable. This includes consulting, strategy development, product development support, business coaching, and all digital products. Due to the nature of our offerings, once a purchase is made and/or the service is delivered, no refunds will be issued. Rescheduling of consulting calls is permitted with at least 48 hours' notice. Exceptions to this policy are at the sole discretion of the Consultant and may only be made in extraordinary circumstances. For any questions or concerns, please contact us at hello@reveriem.com.

Style Release

Client has spent a satisfactory amount of time reviewing Consultant's work and has a reasonable expectation that Consultant's Services will produce a reasonably similar outcome and result for Client. Consultant will use reasonable efforts to ensure Client’s services are carried out in a style and manner consistent with Consultant's current portfolio and services, and Consultant will try to incorporate any suggestions Client makes. However, Client understands and agrees that:

• Every client and final delivery is different, with different tastes, budgets, and needs;

• The services provided are subjective and Consultant is a provider with a unique vision, with an ever-evolving style and technique;

• Consultant will use her personal judgment to create favorable results for Client, which may not include strict adherence to Client’s suggestions;

• Dissatisfaction with Consultant's independent judgment or individual management style are not valid reasons for termination of this Agreement or request of any monies returned.

Changes

Project deliverables include up to 1 round of revisions. Client is to provide detailed information upon initiation of the project, as well as thoughtful feedback in the review meeting to ensure that the revision process is efficient and that the Client is pleased with the final product. Unless otherwise provided herein, Client shall pay additional charges for changes requested by Client which are outside the scope of the Services on a time and materials basis, at the designer’s standard hourly rate of $[hourly rate] per hour. Such charges shall be in addition to all other amounts payable under this Agreement, despite any maximum budget, contract price or final price identified therein. Designer may extend or modify any delivery schedule or deadlines in the Agreement and Deliverables as may be required by such Changes.

If Client requests or instructs Changes that amount to a revision in or near excess of twenty percent (20%) of the time required to produce the Deliverables, and or the value or scope of the Services, Designer shall be entitled to submit a new and separate Statement of Work to Client for written approval. Work shall not begin on the revised services until a fully signed revised Agreement and, if required, any additional retainer fees are received by the designer.

Warranties + Limitation of Liability

Consultant represents and warrants that Consultant has the right to enter into and perform this Agreement. Consultant further represents and warrants that Consultant has the right to utilize and distribute the designs created for Client. Client agrees that any material submitted for incorporation into the project will not contain anything leading to an abusive or unethical use of the web hosting service, the host server, or Consultant, including but not limited to the following. All of which are prohibited by the host provider and may be subject to immediate cancellation or deletion:

• Adult Material: Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of the host.

• Drugs & Drug Paraphernalia: Includes illegal drugs and drug accessories, including herbal drugs such as salvia and magic mushrooms.

• Pirated Software: Includes any software, such as warez, cracking programs, and key generators, which is distributed illegally.

• Hate Sites: Includes content that promotes violence or hate against individuals or groups.

• Hacking & Phreaking: Includes sites that promote hacking or phreaking and/or provide information about hacking or phreaking.

The Consultant makes no warranties of any kind, whether express or implied, for the service it is providing. Consultant also disclaims any warranty of merchantability or fitness for a particular purpose. Consultant will not be responsible for any damages the Client’s business may suffer. This includes the loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Consultant and its employees.

No Guarantee

The Consultant cannot guarantee the outcome of the Services and the Consultant’s comments about the outcome are expressions of opinion only. The Consultant makes no guarantees other than that the Services offered shall be provided to Client in accordance with the terms of this Agreement. Client acknowledges that Consultant cannot guarantee any results for services as such outcomes are based on subjective factors that cannot be controlled by the Consultant. Client is entering into the Agreement with the understanding that Client is solely responsible for creating and implementing their own decisions, choices, actions, and results. As such, Client agrees that Consultant is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any Services provided by the Consultant.

Dispute Resolution

The Agreement shall be governed by the laws of the state of Georgia. Any dispute arising from this Agreement shall be resolved through mediation, conducted in the state of Georgia, or online if mediation cannot be held in person. If mediation is unsuccessful, the parties agree to submit to the jurisdiction of the state and federal courts in Georgia.

Force Majeure

Neither party shall be liable for any failure to perform its obligations under this Agreement if such failure results from any cause beyond its reasonable control, including but not limited to acts of God, war, strikes, lockouts, or other industrial disturbances, acts of terrorism, accidents, fires, floods, hurricanes, pandemics, government regulations, civil disturbances, or interruptions in transportation or communications.

Miscellaneous

The captions of this Agreement are solely for convenience and are not to be construed as part of this Agreement. No waiver of any provision of this Agreement is valid unless it is in writing and signed by the party against whom the waiver is sought to be enforced. No waiver of any provision of this Agreement at any time is deemed a waiver of any other provision of this Agreement at that time or will be deemed a waiver of such provision at any other time.

Severability

The provisions of this Agreement are separate and divisible, and if any court of competent jurisdiction determines any provision is invalid or unenforceable, that determination will not affect the validity or enforceability of the remainder of this Agreement.

Counterparts; Electronic Signature

This Agreement may be executed in counterparts, each of which will be deemed an original, and all of which together will constitute one and the same instrument. A signed copy of this Agreement transmitted by facsimile or email will be deemed to have the same legal effect as delivery of an original signed copy of this Agreement.

Entire Agreement

This Agreement constitutes the entire Agreement between the parties regarding the subject matter contained herein and supersedes all prior or contemporaneous agreements, understandings, and negotiations, whether written or oral, between the parties regarding the same subject matter.